Guest Zone
GUEST ZONE
We are here to ensure your stay at a Townhouse is comfortable, enjoyable & safe.
Here is some useful information and contact points to interact with us from maintenance and emergencies through to rebooking and upgrades
GUEST SERVICES
CUSTOMER SERVICES &
TELEPHONE BOOKING LINE
MONDAY - FRIDAY
9AM - 7PM
STOKE 01782 971961
CREWE 01270 260510
service@essentialpropertyoptions.co.uk
EMERGENCY CONTACT
POLICE/AMBULANCE/FIRE
CALL 999
SMELL GAS
0800 111 999
24 HOUR EMERGENCY TELEPHONE LINE FOR
EMERGENCY MAINTENANCE
OR ACCESS ISSUES ONLY
STOKE 01782 971961
CREWE 01270 260510
Guest & Company Payments
REPORT MAINTENANCE WORK
IF YOU ARE FACING ANY MAINTENANCE ISSUES THEN FILL IN THE FORM SO WE CAN ACTION
Customer Service Centre
If you have any questions either before, during or after your stay that are NOT maintenance related then please report here.
Our Team will reply within 2 - 24 hours