Guest Zone

GUEST ZONE

We are here to ensure your stay at a Townhouse is comfortable, enjoyable & safe.
Here is some useful information and contact points to interact with us from maintenance and emergencies through to rebooking and upgrades

GUEST SERVICES

CUSTOMER SERVICES &

TELEPHONE BOOKING LINE

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MONDAY - FRIDAY 

9AM - 7PM

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STOKE  01782 971961

CREWE  01270 260510 

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EMAIL

service@essentialpropertyoptions.co.uk 

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EMERGENCY CONTACT

POLICE/AMBULANCE/FIRE

CALL 999

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SMELL GAS

0800 111 999

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24 HOUR EMERGENCY TELEPHONE LINE FOR

EMERGENCY MAINTENANCE

OR ACCESS ISSUES ONLY

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STOKE  01782 971961

CREWE  01270 260510 

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Image by Callum Hill

REPORT MAINTENANCE WORK

IF YOU ARE FACING ANY MAINTENANCE ISSUES THEN FILL IN THE FORM SO WE CAN ACTION

Thanks You. We will respond witihin 2-24 hours

Customer Service Centre

If you have any questions either before, during or after your stay that are NOT maintenance related then please report here. 

Our Team will reply within 2 - 24 hours

Thank You. We will reply to you within 2-24 hours