Renters Rights Act
Our Townhouses are Renters Rights Act Ready
From 1 May 2026, a new law called the Renters' Rights Act 2025 changed the way private rented tenancies work in England. We've put together this short FAQ to answer the most common questions tenants are asking. If anything is still unclear, please send us a message on WhatsApp — we're happy to help.
What is the Renters' Rights Act?
It's a new law that came into force on 1 May 2026. It changes how private rented tenancies work in England — giving tenants more protections, replacing the old assured shorthold tenancy with a rolling “assured periodic tenancy”, and removing “no-fault” Section 21 evictions.
Does it apply to me?
Yes — if you're a tenant in the private rented sector with an assured or assured shorthold tenancy, the new rules apply to you automatically. They don't usually apply if you live in social housing, or if you're a lodger living in your landlord's home.
Do I need to do anything?
No. The new rights apply to your tenancy automatically — you don't need to sign anything new or take any action. The Government has produced an information sheet which we have shared with every tenant, but no signature or response is needed.
Is my room still safe? Has anything changed about my home?
Nothing has changed about your room or your home. Our usual fire, gas and electrical safety checks continue as normal, and our maintenance team is in place. The only changes are legal ones — your home is the same.
Are you a compliant agent?
Yes. We've completed a full compliance programme covering our tenancy agreement, our team training, our safety processes and our tenant communications, all aligned with the requirements of the Renters' Rights Act.
Is my tenancy agreement compliant with the new Act?
Yes. All agreements after 01 May 2026 are an Assured Periodic Tenancy based on the National Residential Landlords Association (NRLA) template, which is fully aligned with the Renters' Rights Act 2025. Agreements issued prior to 01 May 2026 will automatically take on the new rules.
I've heard I can leave any time — is that true?
Not quite. The new law gives you a rolling tenancy with no fixed end date, but if you decide to leave you still need to give us at least 2 months' written notice. The notice must end on the last day of a rental period. We have a separate guide called “How to Give Notice” which explains this in detail with worked examples.
I've heard you can't ask me to leave — is that true?
That's a common misunderstanding. What the Act removed is “no-fault” Section 21 evictions. Landlords can still seek possession on legal grounds set out in the Act — for example, serious rent arrears, anti-social behaviour, or if the property is being sold or the landlord is moving back in.
Can my rent be increased?
Yes, but the Act controls how. Your rent can only be increased once in any 12-month period, and the landlord must give you at least 2 months' written notice using a formal Section 13 notice. If you think a proposed increase is above market rent, you have the right to challenge it at the First-tier Tribunal.
What about my deposit?
Your deposit is protected in a Government-approved deposit scheme, exactly as it has been before. The new Act doesn't change deposit rules — it just makes them more important, because a landlord who hasn't protected a deposit cannot take you to court for possession on most grounds.
What about pets?
Under the new Act, you have the right to ask your landlord to keep a pet, and the landlord must respond in writing within 28 days. Pet requests cannot be unreasonably refused. We're happy to talk through any pet request — please get in touch.
What if I have a complaint?
Please contact us first via WhatsApp or email so we can put it right. If you're not satisfied with our response, you can escalate to The Property Ombudsman, who provides free, independent dispute resolution. From 2028, a new dedicated Private Rented Sector Landlord Ombudsman will also become available to tenants.
Where can I find out more?
The Government Information Sheet we sent you is the official summary of your new rights. You can also find detailed information on GOV.UK by searching for “Renters' Rights Act 2025”. And you're always welcome to ask us — we'd rather answer your questions directly than have you wondering.
Questions? WhatsApp 01782 971961 | We'd much rather answer than have you wonder.
Click Here for The Governments Renters Rights Act Information Sheet
